Outage in Genesys Cloud
Analytics and Reporting: Americas (Sao Paulo)
Resolved Minor
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Outage Details
Customers may be experiencing delays with real time analytics and reporting. Mitigation steps have been implemented. Next update 30 min or as information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 05/14/2025 09:45PM
This incident has been resolved.
IDENTIFIED
about 17 hours ago - at 05/14/2025 09:39PM
Customers may be experiencing delays with real time analytics and reporting. Mitigation steps have been implemented. Next update 30 min or as information becomes available.
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