Analytics Delays - Americas (US-West)

This incident has been resolved.

The service is continuing to process the backlogged events successfully. If the service continues on current trend we expect all clear by 18:30 Eastern. Customers will continue to see delayed analytics information until the backlog is clear.

The additional mitigation steps have helped and the backlog is now being processed more efficiently. Next update 16:45 Eastern.

The service team has implemented additional optimizations to improve performance on the cluster. These changes will help to process delayed messages more efficiently. Next update 16:15 Eastern.

While the service continues to work through the backlogged events, processing has temporarily slowed. The service team is evaluating additional mitigation steps that would increase processing capacity. Next update 15:45 Eastern or as information becomes available.

Mitigation steps have proven successful and the service is continuing to successfully process backlogged events. Next update 15:15 Eastern or as information becomes available.

The issue has been identified and mitigation steps have been implemented. We are seeing improvement as the service is actively processing backlogged events. Next update 14:45 Eastern or as information becomes available.

Teams are investigating an issue that is impacting Analytics Performance Views. Customers may experience delays with detail records, metrics, observations and notifications, Next update 14:30 Eastern