Outage in Genesys Cloud
Analytics and Reporting Delays: EMEA (Frankfurt)
Resolved Minor
Need to monitor Genesys Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Genesys Cloud, and never miss an outage again.
Start Free Trial
Outage Details
Users may experience temporary delays for analytics and reporting functions. Mitigation steps are being implemented at this time. Next update top of the hour.
Components affected
Genesys Cloud EMEA (Frankfurt)Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 07/08/2025 12:10PM
This incident has been resolved.
MONITORING
about 16 hours ago - at 07/08/2025 11:59AM
Teams will continue to monitor to ensure stability. Health checks are normal.
INVESTIGATING
about 16 hours ago - at 07/08/2025 11:43AM
Latest mitigation steps have proven successful. Monitoring recovery. Next update top of the hour.
INVESTIGATING
about 16 hours ago - at 07/08/2025 11:33AM
Errors returned, additional mitigation steps are being applied. Next update top of the hour.
INVESTIGATING
about 16 hours ago - at 07/08/2025 11:24AM
Mitigation steps have been applied. Recovery is in progress.
INVESTIGATING
about 16 hours ago - at 07/08/2025 11:18AM
Users may experience temporary delays for analytics and reporting functions. Mitigation steps are being implemented at this time. Next update top of the hour.
Latest Genesys Cloud outages
Elevated Error Rates - EMEA (Zurich) - about 13 hours ago
Elevated Error Rates - EMEA (Zurich) - about 17 hours ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
