Outage in Genetec Cloud Products
Genetec Clearance functionality degradation incident
Resolved Minor
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Outage Details
Components affected
Genetec Cloud Products Australia Genetec Cloud Products Europe Genetec Cloud Products Canada Genetec Cloud Products US Genetec Cloud Products US GovernmentLatest Updates ( sorted recent to last )
The incident has been resolved.
The source of the problem has been identified and a fix has been applied. We are now monitoring the situation.
Our investigation is ongoing. Subsequent status updates will be provided as the situation evolves.
An issue has been identified to affect the functionality Genetec Security Center integrations with Clearance in all regions. We are actively monitoring the issue and will provide update within an hour.
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