Outage in Genetec Cloud Products
Genetec SC SaaS services unavailable in Europe region
Resolved Major
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Outage Details
An issue has been identified to affect all SC SaaS services in Europe region. We are actively working on the issue and will provide update within an hour.
Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 08/13/2025 03:54PM
This incident has been resolved.
MONITORING
about 17 hours ago - at 08/13/2025 03:34PM
We are continuing to monitor for any further issues.
MONITORING
about 17 hours ago - at 08/13/2025 03:33PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 17 hours ago - at 08/13/2025 03:32PM
An issue has been identified to affect all SC SaaS services in Europe region. We are actively working on the issue and will provide update within an hour.
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