Outage in Genetec Cloud Products
Genetec Security Center SaaS - Axis Direct-to-Cloud Enrollment Functionality Degradation
Resolved MinorIncident Report
Summary AI Generated
Genetec Security Center SaaS experienced degraded performance affecting Axis Direct-to-Cloud device enrollment for cameras, intercoms, and Axis powered by Genetec devices. The service degradation lasted 2.2 hours before being fully resolved. The incident was classified as minor impact to the cloud-based security platform.
We are currently investigating degraded performance of Axis Direct-to-Cloud device enrollment (cameras, intercoms, Axis powered by Genetec).
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/28/2026 08:25PM
This incident has been resolved.
INVESTIGATING
4 days ago - at 03/28/2026 06:15PM
We are currently investigating degraded performance of Axis Direct-to-Cloud device enrollment (cameras, intercoms, Axis powered by Genetec).
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