Outage in Genetec Cloud Products
Genetec Cloudrunner Delayed Notifications
Resolved MinorIncident Report
Summary AI Generated
Genetec Cloudrunner experienced delayed notification emails for users in Canada for 41 minutes, while the core hit functionality remained unaffected. The issue was identified, fixed, and resolved with all services returning to normal operation.
An issue affecting the Cloudrunner notifications in Canada has been identified. While hits are not affected, you may experience delays in receiving hit notification emails. We are currently investigating the issue and will provide an update soon.
Need to monitor Genetec Cloud Products outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 03/19/2026 07:03PM
The incident has been resolved, and all services are back to normal.
MONITORING
about 6 hours ago - at 03/19/2026 06:52PM
A fix has been implemented, and we are actively monitoring the situation.
IDENTIFIED
about 6 hours ago - at 03/19/2026 06:35PM
The issue is identified and we are working on a fix
INVESTIGATING
about 6 hours ago - at 03/19/2026 06:24PM
An issue affecting the Cloudrunner notifications in Canada has been identified. While hits are not affected, you may experience delays in receiving hit notification emails. We are currently investigating the issue and will provide an update soon.
Latest Genetec Cloud Products outages
Issue with our DNS provider - about 17 hours ago
Genetec Cloudrunner Delayed Notifications - 3 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
