Genetec Security Center SaaS experienced an issue where direct-to-cloud cameras incorrectly displayed as online or offline across Web, Desktop, and Mobile applications. The camera state reporting problem affected users' ability to accurately monitor their security systems. The issue was identified, fixed, and resolved within 1.9 hours.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
An issue affecting direct-to-cloud camera state has been identified. Cameras might incorrectly appear as online or offline in the Web, Desktop and Mobile applications.
We are actively investigating the issue and will provide an update within an hour.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with