Outage in Genetec Cloud Products

Authorization - CheckPermission outage

Resolved Major
October 20, 2025 - Started 11 days ago - Lasted 5 minutes
Official incident page

Incident Report

Since LaunchDarkly is currently unavailable, CheckPermissions and BulkCheckPermissions are currently not working as expected. Only people having TenantId enable within this FF are impacted.

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Latest Updates ( sorted recent to last )
IDENTIFIED 11 days ago - at 10/20/2025 08:13PM

Since LaunchDarkly is currently unavailable, CheckPermissions and BulkCheckPermissions are currently not working as expected.
Only people having TenantId enable within this FF are impacted.

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