Outage in Genetec Cloud Products
Query performance impacted for systems hosted in East US region
Resolved MinorIncident Report
We are currently investigating an issue which causes slow performance on queries from Operations Desktop client and Web App. Updates will be posted as the situation evolves.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/03/2025 07:01PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 11/03/2025 06:21PM
We are currently investigating an issue which causes slow performance on queries from Operations Desktop client and Web App. Updates will be posted as the situation evolves.
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