Outage in Genetec Cloud Products
Operations Center application has issues when updating cards in ca-canada region
Resolved MajorIncident Report
We noticed issue with updating cards in ca-canada region and are currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 24 hours ago - at 11/14/2025 12:48PM
This issue is resolved, all operations are fully functional
MONITORING
about 24 hours ago - at 11/14/2025 12:42PM
We are continuing to monitor for any further issues.
MONITORING
about 24 hours ago - at 11/14/2025 12:42PM
Issue has been fixed we are monitoring.
IDENTIFIED
about 24 hours ago - at 11/14/2025 12:29PM
We have identified the cause of the issue and we are working on a fix.
INVESTIGATING
about 24 hours ago - at 11/14/2025 12:26PM
We noticed issue with updating cards in ca-canada region and are currently investigating.
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