Outage in Genetec Cloud Products

SC SaaS Intelligent Search – Potential service issue

Resolved Minor

January 22, 2026 - Started 16 days ago - Lasted about 1 hour
Official incident page

Incident Report

We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Functionality. We are working on it. We apologize for any inconvenience this may cause.

Need to monitor Genetec Cloud Products outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 01/22/2026 09:09AM

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

INVESTIGATING 16 days ago - at 01/22/2026 07:45AM

We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Functionality. We are working on it. We apologize for any inconvenience this may cause.

Latest Genetec Cloud Products outages

SC SaaS Intelligent Search – Potential service issue in US region - 1 day ago

Longer Live Video callup time - EastUS2 region - 3 days ago

Access to Security Center SaaS client applications degraded - 9 days ago

SC SaaS – Potential service issue in US affecting live video streaming and intercom calls - 18 days ago

Issues with work item service in us-east cluster - 19 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook