Outage in Georgia Tech IT
Microsoft Teams service : unable to access
Resolved Minor
June 28, 2023 - Started over 2 years ago
- Lasted about 6 hours
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Outage Details
TM612617, Microsoft Teams
Users may be unable to access Microsoft Teams service
Start time:
Wednesday, June 28, 2023 7:42:06AM
Status:
Service degradation
User impact:
Users may be unable to access Microsoft Teams service.
More info:
Users may be unable to load Microsoft Teams via the "teams.microsoft.com" web page and desktop app.
Users may see an "Operation failed with unexpected error" message. Users with access to a desktop build that is cached may not experience the impact.
Current status:
Microsoft initiated reverting the configuration change which resulted in impact. Microsoft's early monitoring of service telemetry indicates improved availability
Scope of impact:
Impact is specific to users who are served through the affected infrastructure and are not using a cached desktop build.
Users may be unable to access Microsoft Teams service
Start time:
Wednesday, June 28, 2023 7:42:06AM
Status:
Service degradation
User impact:
Users may be unable to access Microsoft Teams service.
More info:
Users may be unable to load Microsoft Teams via the "teams.microsoft.com" web page and desktop app.
Users may see an "Operation failed with unexpected error" message. Users with access to a desktop build that is cached may not experience the impact.
Current status:
Microsoft initiated reverting the configuration change which resulted in impact. Microsoft's early monitoring of service telemetry indicates improved availability
Scope of impact:
Impact is specific to users who are served through the affected infrastructure and are not using a cached desktop build.
Components affected
Georgia Tech IT VideoConferencingLatest Updates ( sorted recent to last )
over 2 years ago - at 06/28/2023 01:01PM
TM612617, Microsoft Teams
Users may be unable to access Microsoft Teams service
Start time:
Wednesday, June 28, 2023 7:42:06AM
Status:
Service degradation
User impact:
Users may be unable to access Microsoft Teams service.
More info:
Users may be unable to load Microsoft Teams via the "teams.microsoft.com" web page and desktop app.
Users may see an "Operation failed with unexpected error" message. Users with access to a desktop build that is cached may not experience the impact.
Current status:
Microsoft initiated reverting the configuration change which resulted in impact. Microsoft's early monitoring of service telemetry indicates improved availability
Scope of impact:
Impact is specific to users who are served through the affected infrastructure and are not using a cached desktop build.
over 2 years ago - at 06/28/2023 03:50PM
Status: Service restored
Microsoft confirmed impact has recovered for most users.
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