Outage in GetFeedback

Loading issues with results and dashboards

Resolved Major

July 23, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue with results and dashboards not loading in the GetFeedback platform.

Components affected

GetFeedback Survey Builder & Administration

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/23/2024 09:39PM

The issue has been resolved and results are available to view.

INVESTIGATING over 1 year ago - at 07/23/2024 06:04PM

We are investigating an issue with results and dashboards not loading in the GetFeedback platform.

Latest GetFeedback outages

AWS issue impact - 11 days ago

Digital campaign responses page not loading in Legacy - 3 months ago

Error when logging in to GetFeedback Direct Account - 5 months ago

http://getfeedback-cx.com/ survey links are not accessible - 8 months ago

Issue impacting response collection on GetFeedback Direct surveys - 11 months ago

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