Check if Glean Assistant is down, official outages, user-reported issues, and outages map.
Glean Assistant is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 5 incidents for Glean Assistant since started monitoring Glean status in June 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Glean Assistant outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Sep 12, 2025 
                                              05:05 PM PDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            The Glean On-call team has discovered an issue impacting services that rely on LLM integrations, ...
                                             
                                           | 
                                          about 15 hours | 
| 
                                             Aug 26, 2025 
                                              05:52 PM PDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We have filed a high priority ticket with Azure. They have acknowledged the issue, and currently ...
                                             
                                           | 
                                          2 days | 
| 
                                             Aug 05, 2025 
                                              08:21 PM PDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Jul 23, 2025 
                                              07:57 AM PDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Gpt-4.1 model availability has become inconsistent across all Azure OpenAI regions, which may be ...
                                             
                                           | 
                                          about 10 hours | 
| 
                                             Jun 12, 2025 
                                              11:22 AM PDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are still investigating impact numbers and severity of the issue. We are observing that all lo...
                                             
                                           | 
                                          about 5 hours | 
    See what users are saying about Glean Assistant issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Assistant is a component of Glean that provides AI-driven insights and recommendations based on user data and interactions within the platform.
Monitoring Glean since June 2025
Assistant is part of Glean. Check the Glean's status.
5 incidents in 2025
Glean Assistant isn't down. You can check Glean Assistant status and incident details on the top of the page. IsDown continuously monitors Glean Assistant official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Glean Assistant is currently operational. You can check Glean Assistant status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Glean Assistant being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Glean Assistant official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Glean Assistant last outage was on September 12, 2025 with the title "Glean services using customer LLM keys are currently impacted"
IsDown and DownDetector help users determine if Glean is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Glean's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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