Outage in Glia
[All GVA users] Potential degraded Virtual Assistant performance
Resolved MinorIncident Report
We are currently investigating a potential degradation of Virtual Assistant performance. We are working to resolve this issue. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 09/24/2025 04:36PM
This incident has been resolved.
MONITORING
24 days ago - at 09/24/2025 04:27PM
We have implemented a fix and are monitoring the system as it recovers. Thank you for your patience.
INVESTIGATING
24 days ago - at 09/24/2025 04:11PM
We are currently investigating a potential degradation of Virtual Assistant performance. We are working to resolve this issue. Thank you for your patience.
Latest Glia outages
Elevated number of errors in our telemetry for SMS - 24 days ago
[All GVA users] Virtual Assistant service disruption - about 2 months ago
Delay in Historical Reporting and Statistics - 2 months ago
GVA Service is Unavailable - 3 months ago
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