Outage in Glia
Partial degradation of outbound calls
Resolved MinorIncident Report
We are investigating a small number of transferred engagements that do not end for the visitor once the operator has ended them.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/11/2025 06:14PM
The root cause has been identified and all engagements are fully functional.
INVESTIGATING
5 months ago - at 12/11/2025 03:08PM
We continue to investigate. The impact is minimal, causing a few engagements that need to be ended by the visitor.
INVESTIGATING
5 months ago - at 12/11/2025 01:47PM
We are investigating a small number of transferred engagements that do not end for the visitor once the operator has ended them.
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