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Outage in Glia

Partial degradation of service

Resolved Minor
January 19, 2026 - Started 11 days ago - Lasted 29 minutes
Official incident page

Incident Report

A small number of users are unable to end engagements due to the post-engagement survey not closing.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 01/19/2026 01:43PM

We have verified that the post-engagement surveys are now working as intended.

MONITORING 11 days ago - at 01/19/2026 01:35PM

We are currently monitoring the results to ensure that engagements are fully functional.

IDENTIFIED 11 days ago - at 01/19/2026 01:28PM

The issue has been indentified and a fix has been implemented.

INVESTIGATING 11 days ago - at 01/19/2026 01:17PM

A small number of users are unable to end engagements due to the post-engagement survey not closing.

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