Outage in Gong
We are currently experiencing degradation with AWS services
Resolved Minor
October 28, 2025 - Started 6 months ago
- Lasted about 2 hours
Incident Report
Users may be experiencing disruptions to recorded calls due to AWS services being degraded. Our teams are working quickly to investigate and address the issue.
"AWS has confirmed that the issue is caused by a problem on their end.
"
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Latest Updates ( sorted recent to last )
MONITORING
6 months ago - at 10/28/2025 06:17PM
AWS has confirmed that the underlying issue has been largely resolved.
We are no longer observing any problems with call recordings.
Our team continues to work to ensure full service restoration for all customers. Please check back for further updates.
INVESTIGATING
6 months ago - at 10/28/2025 04:58PM
Users may be experiencing disruptions to recorded calls due to AWS services being degraded. Our teams are working quickly to investigate and address the issue.
"AWS has confirmed that the issue is caused by a problem on their end.
"
Latest Gong outages
Web app - Degraded performance - 8 days ago
Issues Accessing the Gong Platform - 10 days ago
Call Recording Issues for Multiple Providers - 27 days ago
We currently expericing issueus with our Google integration - about 2 months ago
Outage affecting Gong Application - about 2 months ago
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