Outage in Gorgias
Chat and AI Agent features are currently unavailable
Resolved MajorIncident Report
Chat and AI Agent features are currently unavailable. We’ve identified the root cause and our team is actively working on a fix as quickly as possible.
Components affected
Gorgias Live ChatOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/02/2025 07:00PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/02/2025 04:15PM
All affected services have been recovered and are now fully operational.
We continue to closely monitor the situation to ensure stability.
IDENTIFIED
about 2 months ago - at 09/02/2025 02:50PM
We’ve mitigated the issue and are continuing work to fully recover services.
IDENTIFIED
about 2 months ago - at 09/02/2025 02:33PM
Chat and AI Agent features are currently unavailable. We’ve identified the root cause and our team is actively working on a fix as quickly as possible.
Latest Gorgias outages
Some customers's billing information are not available - about 8 hours ago
Voice and SMS Services Disruption - about 8 hours ago
Help centers are not loading - 5 days ago
Delays in data processing - 20 days ago
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