Outage in Gorgias
Chat and AI Agent features are currently unavailable
Resolved Major
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Outage Details
Chat and AI Agent features are currently unavailable. We’ve identified the root cause and our team is actively working on a fix as quickly as possible.
Components affected
Gorgias Live ChatLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/02/2025 07:00PM
This incident has been resolved.
MONITORING
3 days ago - at 09/02/2025 04:15PM
All affected services have been recovered and are now fully operational.
We continue to closely monitor the situation to ensure stability.
IDENTIFIED
3 days ago - at 09/02/2025 02:50PM
We’ve mitigated the issue and are continuing work to fully recover services.
IDENTIFIED
3 days ago - at 09/02/2025 02:33PM
Chat and AI Agent features are currently unavailable. We’ve identified the root cause and our team is actively working on a fix as quickly as possible.
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