Outage in Gorgias
Degraded performance of analytics services
Resolved MajorIncident Report
Summary AI Generated
A traffic spike caused degraded performance in Gorgias analytics services, resulting in long loading times for some customers. The root cause was identified and a fix was deployed, with the incident fully resolved within 56 minutes. Users experiencing lingering issues were advised to reload the application in their browser.
Due to a traffic spike, some customers might experience long loading times for analytics. We have identified the root cause and pushed a fix. If you still experience issues, you should try reloading the application in the browser.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/29/2026 04:59PM
This incident has been resolved.
MONITORING
about 1 month ago - at 06/29/2026 04:32PM
The root cause was addressed and we are currently monitoring the services.
IDENTIFIED
about 1 month ago - at 06/29/2026 04:03PM
Due to a traffic spike, some customers might experience long loading times for analytics. We have identified the root cause and pushed a fix. If you still experience issues, you should try reloading the application in the browser.
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