Outage in Grasshopper

Grasshopper - Call connectivity issues

Resolved Major
December 01, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are actively investigating reports that some Grasshopper customers may be experiencing call connectivity issues. Our engineers are working to identify the issue and will provide another update shortly.
Components affected
Grasshopper

Need to monitor Grasshopper outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/01/2023 05:20PM

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

MONITORING almost 2 years ago - at 12/01/2023 04:42PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED almost 2 years ago - at 12/01/2023 03:41PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING almost 2 years ago - at 12/01/2023 03:32PM

We are actively investigating reports that some Grasshopper customers may be experiencing call connectivity issues.

Our engineers are working to identify the issue and will provide another update shortly.

Latest Grasshopper outages

GoTo Connect VoIP Phones Calls - Audio degradation - 2 days ago
GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training , GoToMyPC, & GoTo Resolve - Issues in Accessing Application. - 4 days ago
GoTo Webinar and GoTo Assist Remote Support - Issues Accessing the Application - 16 days ago
GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training and Openvoice, GoToAssist (Remote Support) - Issues in accessing the Application - 18 days ago
GoTo Connect - missing call event notifications - 28 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook