Outage in Guidewire

CDA and Explore Latency Affecting AMER NPEs

Resolved Minor
February 01, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Guidewire Support is aware of an issue with CDA and Explore that is causing data replication latency in the AMER non-production environments. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Components affected
Guidewire USA - Explore Guidewire USA - Cloud Data Access
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/01/2023 01:21AM

The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.

IDENTIFIED almost 2 years ago - at 02/01/2023 12:09AM

Guidewire Support is aware of an issue with CDA and Explore that is causing data replication latency in the AMER non-production environments. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

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