Outage in Guidewire
New Deployments May Be Failing Intermittently Across All Regions
Resolved MajorIncident Report
Guidewire Support is aware that some new deployments are failing, impacting all environments. Our team is working to restore this service as quickly as possible, and we will provide regular updates on our progress.
Components affected
Guidewire CANADA Guidewire EMEA Guidewire USA Guidewire CANADA Guidewire USA Guidewire EMEA Guidewire APAC Guidewire APAC
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/27/2023 12:28PM
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
IDENTIFIED
almost 2 years ago - at 11/27/2023 11:43AM
Guidewire Support has identified the cause of this incident impacting customer's new builds intermittently and are actively working to restore service. We kindly request that customers hold off on new deployments until we resolve them. We will post regular updates on our progress.
INVESTIGATING
almost 2 years ago - at 11/27/2023 11:10AM
We are investigating the issue and kindly requesting customers to hold off on new deployments until we resolve it. Thank you for your patience. We will update you as soon as we have more information.
INVESTIGATING
almost 2 years ago - at 11/27/2023 10:27AM
Guidewire Support is aware that some new deployments are failing, impacting all environments. Our team is working to restore this service as quickly as possible, and we will provide regular updates on our progress.
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