Outage in Guidewire
Performance Issue Affecting Multiple Customers
Resolved MajorIncident Report
Guidewire Support has identified performance issues and high CPU consumption on some nodes, affecting Multiple Customers. We are actively working to restore the service and will provide regular updates on our progress.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/12/2023 08:56PM
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
MONITORING
over 2 years ago - at 12/12/2023 06:43PM
The performance issue has been resolved, and we are actively monitoring the situation
INVESTIGATING
over 2 years ago - at 12/12/2023 06:15PM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 12/12/2023 06:15PM
Guidewire Support has identified performance issues and high CPU consumption on some nodes, affecting Multiple Customers. We are actively working to restore the service and will provide regular updates on our progress.
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Guidewire Cloud Home Service Interruption Affecting Multiple Customers in APAC and CANADA Region - 2 days ago
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