Outage in Guidewire

Emergency InsuranceNow GWCP Production Disruptive Maintenance

Resolved Major
February 02, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Guidewire is conducting emergency maintenance to production and non-production environments. Customers should expect availability interruption to their InsuranceNow application while the maintenance is underway. If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Components affected
Guidewire InsuranceNow (GWCP)
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/03/2024 12:56AM

The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.

MONITORING over 1 year ago - at 02/02/2024 10:32PM

The maintenance in ongoing, however, the application is stable and available.

INVESTIGATING over 1 year ago - at 02/02/2024 10:01PM

Guidewire is conducting emergency maintenance to production and non-production environments. Customers should expect availability interruption to their InsuranceNow application while the maintenance is underway.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.

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