Outage in Guidewire

Multiple Customers Are Facing Team City Build Failures

Resolved Major
April 12, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Guidewire Support is aware of an issue with Team City Digital Builds that is failing in the non production environment. The error reported is "Error: Found unknown node." The workaround would be to do the following: Edit the root package.json and add: "postcss-custom-properties": "13.3.6" to the dependencies of the *root* Builds will be successful after bootstrapping
Components affected
Guidewire USA Guidewire CANADA Guidewire EMEA
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/12/2024 07:51PM

The workaround solution has been applied and services has been restored successfully. Please open a Community case if you are still experiencing any service interruption.

MONITORING over 1 year ago - at 04/12/2024 04:43PM

Guidewire Support is aware of an issue with Team City Digital Builds that is failing in the non production environment. The error reported is "Error: Found unknown node."

The workaround would be to do the following:

Edit the root package.json and add:
"postcss-custom-properties": "13.3.6" to the dependencies of the *root*

Builds will be successful after bootstrapping

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