Outage in Guidewire

Digital Builds Failure Affecting Multiple Customers

Resolved Major
May 23, 2024 - Started over 1 year ago - Lasted about 9 hours
Official incident page

Incident Report

Guidewire Support is aware of an issue with the TeamCity digital builds failure in the non-production environments. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/23/2024 09:48PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/23/2024 04:04PM

Guidewire has identified the root cause of the Digital Application build failure. Guidewire has published KCS 000043618 with workaround instructions. Please open a Community case if you need assistance implementing the workaround.

https://community.guidewire.com/s/article/Digital-Builds-failing-with-Module-not-found-Error-Can-t-resolve-prop-types-exact-build-sloppy

IDENTIFIED over 1 year ago - at 05/23/2024 03:11PM

Guidewire Support has identified the solution and will share the workaround steps shortly.

IDENTIFIED over 1 year ago - at 05/23/2024 02:44PM

We continue the effort to restore service as quickly as possible. We will post regular updates on our progress.

IDENTIFIED over 1 year ago - at 05/23/2024 02:12PM

Guidewire Support is actively working to restore service. We will post regular updates on our progress.

IDENTIFIED over 1 year ago - at 05/23/2024 01:39PM

Guidewire Support has identified the cause of this incident, which is impacting TeamCity Digital Builds in all Regions, and is actively working to restore service. We will post regular updates on our progress.

INVESTIGATING over 1 year ago - at 05/23/2024 01:15PM

Guidewire Support is aware of an issue with the TeamCity digital builds failure in the non-production environments. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook