Outage in Guidewire
Some Canadian Customers Unable to Process Polices
Resolved MajorIncident Report
Guidewire Support is aware of an issue preventing some Canadian customers from processing their policies in the production environment. All necessary resources are engaged to restore the service as quickly as possible. We will provide regular updates on our progress.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/02/2024 02:05PM
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
INVESTIGATING
over 1 year ago - at 07/02/2024 01:47PM
Guidewire Support is aware of an issue preventing some Canadian customers from processing their policies in the production environment. All necessary resources are engaged to restore the service as quickly as possible. We will provide regular updates on our progress.
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