Outage in Guidewire

The Navigation Service (LHS) Is Down In GCC For AMER And CANADA Customer's

Resolved Minor
July 07, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Guidewire Support is aware of an issue with the Navigation service (LHS) being down in GCC that may impact AMER and CAN customers in the Production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Components affected
Guidewire USA Guidewire CANADA
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/07/2024 09:51AM

The affected services have been restored successfully. There should be no impact on AMER and CANADA customers as we are still within the maintenance window. Please open a Community case if you experience any service interruption after the maintenance is completed.

INVESTIGATING over 1 year ago - at 07/07/2024 09:14AM

Guidewire Support is aware of an issue with the Navigation service (LHS) being down in GCC that may impact AMER and CAN customers in the Production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

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