InsuranceNow V3 Consumer Service Portal Interruption Affecting Multiple Customers

The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.

The fix has been implemented. Services are coming up gradually and we are currently actively monitoring the situation.

We are continuing to investigate the issue with the InsuranceNow V3 Consumer Service Portal. We thank you for your patience. Our next update will be when new information becomes available.

We are continuing to investigate the issue with the InsuranceNow V3 Consumer Service Portal. We thank you for your patience. Our next update will be when new information becomes available.

We are continuing to investigate the issue with the InsuranceNow V3 Consumer Service Portal. We thank you for your patience. Our next update will be when new information becomes available.

We are continuing to investigate the issue with the InsuranceNow V3 Consumer Service Portal. We thank you for your patience. Our next update will be when new information becomes available.

We are continuing to work on a fix for this issue.

Guidewire Support has identified the cause of this incident impacting InsuranceNow V3 Consumer Service Portal, and are actively working to restore service. We will post regular updates on our progress.

Guidewire Support is aware of an issue with the InsuranceNow V3 Consumer Service Portal in the production and non-production environments. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.