Outage in Guidewire
InsuranceSuite Restore Backup - Service Interruption Affecting Multiple Customers in AMER / EMEA / APAC for NPE Environments
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
The restoration path has been identified and implemented for affected customer. Services are coming up gradually and we are currently actively monitoring the situation.
We are still working on identifying the restoration path for this issue.
Guidewire Support has identified the cause of this incident impacting with InsuranceSuite restoring backups that is causing deployment failures in NPE environment in all regions (AMER / EMEA / APAC), and are actively working to restore service. We will post regular updates on our progress.
Guidewire Support is aware of an issue with InsuranceSuite restoring backups that is causing deployment failures in NPE environment in all regions (AMER / EMEA / APAC). All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
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