Outage in Heap

Email reports broken

Resolved Major

March 15, 2023 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Email summaries have been down for the past 2 day. We are currently investigating the root cause and will update in an hour or less.

Components affected

Heap Notifications and Alerts

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/15/2023 10:10PM

email summaries are fixed and are running again

IDENTIFIED about 3 years ago - at 03/15/2023 09:27PM

We have identified the issue with email summaries and have implemented a potential fix.

INVESTIGATING about 3 years ago - at 03/15/2023 08:53PM

Email summaries have been down for the past 2 day. We are currently investigating the root cause and will update in an hour or less.

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