Outage in Heap
Email reports broken
Resolved MajorIncident Report
Email summaries have been down for the past 2 day. We are currently investigating the root cause and will update in an hour or less.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 03/15/2023 10:10PM
email summaries are fixed and are running again
IDENTIFIED
almost 3 years ago - at 03/15/2023 09:27PM
We have identified the issue with email summaries and have implemented a potential fix.
INVESTIGATING
almost 3 years ago - at 03/15/2023 08:53PM
Email summaries have been down for the past 2 day. We are currently investigating the root cause and will update in an hour or less.
Latest Heap outages
Heap Connect Syncs EU only: Possibility Of Stale Data - 10 days ago
Heap Connect Syncs: Possibility Of Stale Data - 14 days ago
Queries failing to return - about 1 month ago
Metric alert latency -- Investigating - 2 months ago
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