Outage in Heap
Chart emails are not being sent -- Investigating
Resolved MinorIncident Report
Chart emails that would normally be sent between March 30 at 5pm PT and now are not being sent by Heap. We are investigating the issue and a fix is being worked on.
Another update will be posted within 1 hour.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 03/30/2023 04:08PM
Chart emails are now being sent. Users who were expecting a chart email between March 30 at 1am PT and March 30 at 4pm PT will need to log into Heap to view the chart manually. We apologize for the inconvenience.
INVESTIGATING
almost 3 years ago - at 03/30/2023 03:51PM
We are continuing to investigate this issue.
INVESTIGATING
almost 3 years ago - at 03/30/2023 03:49PM
Chart emails that would normally be sent between March 30 at 5pm PT and now are not being sent by Heap. We are investigating the issue and a fix is being worked on.
Another update will be posted within 1 hour.
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