Outage in Heap

Webhook Latency

Resolved Major
April 18, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently seeing increased latency when sending webhooks. There is no data lost.
Components affected
Heap Integrations - Destinations
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/18/2023 11:53PM

The incident has been resolved. Webhooks will catch up to real time over the next few hours.

INVESTIGATING over 2 years ago - at 04/18/2023 11:12PM

We are continuing to investigate the issue.

INVESTIGATING over 2 years ago - at 04/18/2023 10:04PM

We are currently seeing increased latency when sending webhooks. There is no data lost.

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