Outage in Heap
Scheduled chart emails are not being sent
Resolved MinorIncident Report
Scheduled chart emails are not currently being sent. We have identified the root cause and are working on a fix.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 06/02/2023 08:39PM
Scheduled chart email are now being sent regularly. Users that were expecting an email notification between 6am and 1pm Pacific time will not receive the expected email and must log in manually to Heap to check on their charts. We apologize for any inconvenience this may have caused.
IDENTIFIED
over 2 years ago - at 06/02/2023 08:24PM
Scheduled chart emails are not currently being sent. We have identified the root cause and are working on a fix.
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