Outage in Heap
Chart emails are not being sent -- Investigating
Resolved MinorIncident Report
Chart emails that would normally be sent between June 7 at 11am PT and now are not being sent by Heap. We are investigating the issue and a fix is being worked on.
Another update will be posted within 1 hour.
Components affected
Heap Notifications and Alerts
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 06/08/2023 03:21AM
Chart emails are now being sent. Users who were expecting a chart email between June 7 at 11am PT and June 7 at 8pm PT will need to log into Heap to view the chart manually. We apologize for the inconvenience.
INVESTIGATING
over 2 years ago - at 06/08/2023 01:58AM
Chart emails that would normally be sent between June 7 at 11am PT and now are not being sent by Heap. We are investigating the issue and a fix is being worked on.
Another update will be posted within 1 hour.
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