Outage in Heap

Errors in New/Non-Classic Replays

Resolved Major
August 28, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

You will run into errors when loading new/non-classic replays. We are aware of the issue and are investigating. We will provide an update once more information is available.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/28/2024 03:32PM

The incident has been resolved. The new/non-classic replays are loading now.

MONITORING 5 months ago - at 08/28/2024 03:23PM

A fix has been deployed and we are monitoring the results.

IDENTIFIED 5 months ago - at 08/28/2024 03:06PM

We have identified the cause for the issue and are working on a fix. We will provide an update when the fix is deployed.

IDENTIFIED 5 months ago - at 08/28/2024 02:38PM

You will run into errors when loading new/non-classic replays. We are aware of the issue and are investigating. We will provide an update once more information is available.

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