Outage in Heap

Heap Connect Syncs: Possibility Of Stale Data

Resolved Minor

January 12, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.

Components affected

Heap Connect

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/13/2025 02:45PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 01/12/2025 01:45PM

We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.

Latest Heap outages

Temporary disruption in parts of Heap web app - 3 days ago

Heap Connect Sync Delays - 28 days ago

Temporary Data Latency - 30 days ago

Source Integration Missing Data - about 2 months ago

Temporary Data Latency - Investigating - about 2 months ago

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