Outage in Heap
Heap Connect Syncs: Possibility Of Stale Data
Resolved MinorIncident Report
We are experiencing slightly evelated latency in our upstream data source, which will impact customers in the US. Syncs running during this period, especially high frequency syncs, may have stale data. We will post an update within the hour.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/18/2025 01:27AM
This incident has been resolved
IDENTIFIED
7 months ago - at 09/17/2025 08:53PM
We are continuing to work on this issue.
IDENTIFIED
7 months ago - at 09/17/2025 07:12PM
We are experiencing slightly evelated latency in our upstream data source, which will impact customers in the US. Syncs running during this period, especially high frequency syncs, may have stale data. We will post an update within the hour.
Latest Heap outages
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We are currently experiencing delays in 3rd party integrations events being available in the app - about 1 month ago
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