Outage in Heap
Heap Connect Syncs: Possibility Of Stale Data
Resolved Minor
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Outage Details
We are experiencing slightly evelated latency in our upstream data source, which will impact customers in the US. Syncs running during this period, especially high frequency syncs, may have stale data. We will post an update within the hour.
Components affected
Heap ConnectLatest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 09/18/2025 01:27AM
This incident has been resolved
IDENTIFIED
about 12 hours ago - at 09/17/2025 08:53PM
We are continuing to work on this issue.
IDENTIFIED
about 14 hours ago - at 09/17/2025 07:12PM
We are experiencing slightly evelated latency in our upstream data source, which will impact customers in the US. Syncs running during this period, especially high frequency syncs, may have stale data. We will post an update within the hour.
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