Outage in Heap
We are currently experiencing delays in Shopify data being available in the app for customers using the Heap/Shopify integration
Resolved MinorIncident Report
Summary AI Generated
Heap experienced delays in Shopify data availability for customers using the Heap/Shopify integration, affecting the Integrations - Sources component. A fix was implemented and the incident was resolved after 6.9 hours of monitoring.
We are currently investigating this issue.
Components affected
Heap Integrations - SourcesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/30/2026 09:03PM
This incident has been resolved.
MONITORING
1 day ago - at 04/30/2026 05:57PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 04/30/2026 02:11PM
We are currently investigating this issue.
Latest Heap outages
Temporary Data Latency - Investigating - about 1 month ago
Heap Connect Syncs: Possibility Of Stale Data (EU Only) - about 1 month ago
Customers having to re-login in to Heap - about 1 month ago
We are currently experiencing delays in 3rd party integrations events being available in the app - about 1 month ago
Some customers may be experiencing errors when running queries - about 1 month ago
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