Outage in Heap
Latency in integration events impacting PA customers
Resolved Minor
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Outage Details
We are rolling out a fix for the latency that is currently impacting integration events.
New events from third-party sources may take longer to appear in Heap at this time. No data has been lost.
Components affected
Heap Integrations - SourcesLatest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 08/26/2025 12:53AM
This incident has been resolved.
MONITORING
14 days ago - at 08/26/2025 12:14AM
A fix has been implemented and we are monitoring latency as it begins to recover.
IDENTIFIED
14 days ago - at 08/25/2025 11:45PM
We are rolling out a fix for the latency that is currently impacting integration events.
New events from third-party sources may take longer to appear in Heap at this time. No data has been lost.
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