Outage in Heap

Property autocomplete dropdown is currently broken

Resolved Minor
January 10, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

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Outage Details

For most properties in query builders, when entering a property value and looking at the autocomplete dropdown, it shows items displayed as "[object Object]". This autocomplete dropdown is the only part that is broken, and the rest of the app is functional. We are investigating this issue and will get it fixed as soon as possible.
Components affected
Heap App
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 01/10/2025 02:51PM

This incident has been resolved.

MONITORING 5 days ago - at 01/10/2025 12:43PM

The fix has been deployed and we are monitoring the results.

IDENTIFIED 5 days ago - at 01/10/2025 12:39PM

The issue has been identified and we are deploying a fix at this time.

INVESTIGATING 5 days ago - at 01/10/2025 12:24PM

For most properties in query builders, when entering a property value and looking at the autocomplete dropdown, it shows items displayed as "[object Object]". This autocomplete dropdown is the only part that is broken, and the rest of the app is functional. We are investigating this issue and will get it fixed as soon as possible.

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