Outage in Heap
Some customers may be experiencing errors when running queries
Resolved MinorIncident Report
Summary AI Generated
Some Heap customers experienced errors when running queries, affecting the App component for 1.4 hours. The issue was identified and a fix was implemented, with monitoring confirming the resolution.
We are currently investigating this issue.
Components affected
Heap AppTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 03/18/2026 05:54PM
This incident has been resolved.
MONITORING
24 days ago - at 03/18/2026 05:13PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
24 days ago - at 03/18/2026 04:57PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
24 days ago - at 03/18/2026 04:34PM
We are currently investigating this issue.
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