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Outage in Heap

We are currently experiencing delays in 3rd party integrations events being available in the app

Resolved Minor
March 18, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Heap experienced delays in 3rd party integration events appearing in the application, affecting the Integrations - Destinations component for 2.9 hours. Data collection continued to function normally during the incident. The issue was resolved after engineering investigation.

Data collection is unaffected. Our engineers are currently investigating the issue.
Components affected
Heap Integrations - Destinations

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/18/2026 08:35PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 03/18/2026 05:41PM

Data collection is unaffected. Our engineers are currently investigating the issue.

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