Outage in Heap
Temporary User Data Latency
Resolved Minor
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Outage Details
Components affected
Heap Data CollectionLatest Updates ( sorted recent to last )
This incident has been resolved.
Customers should see latency gradually improving at this time as we continue to investigate.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently experiencing delays in user data being available in the app. You may notice stale user data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
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