Outage in Heap
Heap Connect Sync Delays
Resolved Minor
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Outage Details
Components affected
Heap ConnectLatest Updates ( sorted recent to last )
This incident has been resolved.
Latency has recovered for most syncs. We continue to monitor for remaining impacted clients.
We are continuing to monitor for any further issues.
We are continuing to monitor as some delayed syncs are still catching up.
Some customers Connect Syncs have been delayed. The cause has been identified and the fix has been deployed. We are monitoring as delayed environments catch up.
We will post an update in two hours, or resolve the incident if all environments have recovered.
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