Outage in Heap
Integration data not syncing
Resolved Minor
Need to monitor Heap outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Heap, and never miss an outage again.
Start Free Trial
Outage Details
We are currently investigating an issue reported with the Shopify integration. Some data from Shopify may not be available in customer accounts.
Components affected
Heap Integrations - SourcesLatest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 08/11/2025 11:56PM
This incident has been resolved.
MONITORING
28 days ago - at 08/11/2025 08:31PM
A fix has been implemented and we are monitoring results.
INVESTIGATING
28 days ago - at 08/11/2025 07:01PM
We are continuing to investigate the issue.
We will post an update in an hour.
INVESTIGATING
28 days ago - at 08/11/2025 05:57PM
We are continuing to investigate the issue.
We will post an update in an hour.
INVESTIGATING
28 days ago - at 08/11/2025 04:59PM
Our integration ingestion pipeline is currently experiencing higher than normal latency. No data will be lost. Customers may not see up to date data for source integrations.
We will post an update in an hour.
INVESTIGATING
28 days ago - at 08/11/2025 02:02PM
We are currently investigating an issue reported with the Shopify integration. Some data from Shopify may not be available in customer accounts.
Latest Heap outages
Heap Connect Syncs: Possibility Of Stale Data (US) - 11 days ago
Latency in integration events impacting PA customers - 14 days ago
Session Replays Not Loading - about 2 months ago
Temporary Data Latency US - Investigating - about 2 months ago
User property data delayed in Heap app (US customers only) - about 2 months ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
