Outage in Heap
Metric alert latency -- Investigating
Resolved MinorIncident Report
Metric alert notifications are currently delayed. We are still investigating and will provide an update in 1 hour.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/02/2025 11:11AM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 12/01/2025 10:00PM
The issue has been identified and we are working on a fix. We will provide an update tomorrow.
INVESTIGATING
about 2 months ago - at 12/01/2025 06:37PM
We are continuing to investigate this issue and will provide an update in 2 hours.
INVESTIGATING
about 2 months ago - at 12/01/2025 05:38PM
Metric alert notifications are currently delayed. We are still investigating and will provide an update in 1 hour.
Latest Heap outages
Queries failing to return - 14 days ago
Heap Connect Sync Delays for EU customers on Snowflake - about 2 months ago
Heap Connect Syncs: Possibility Of Stale Data - 2 months ago
Some customers experiencing latency - 2 months ago
Heatmaps: Issues Generating New Screenshots - 2 months ago
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