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Outage in Helium Mobile

Helium Mobile Support Partial Outage

Resolved Minor
October 20, 2025 - Started 6 months ago - Lasted about 7 hours
Official incident page

Incident Report

Our support platform is currently experiencing degraded performance. Response times may de delayed. We are monitoring this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/20/2025 11:13PM

This incident has been resolved.

MONITORING 6 months ago - at 10/20/2025 04:16PM

Our support platform is currently experiencing degraded performance. Response times may de delayed. We are monitoring this issue.

Latest Helium Mobile outages

Unplanned Outage - 15 days ago
Helium Mobile App Outage - 5 months ago

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